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Directory of Senior Services
Advocacy and Consumer Protection
Attorney General’s Elder Hotline
1-888-AG-ELDER or 1-888-243-5337
Monday – Friday: 10 a.m.-5 p.m.
The Attorney General’s Elder Hotline is a toll-free line that offers information, referral and in some cases assistance in resolving problems of Massachusetts’ senior citizens. Volunteers and staff provide information on Medicare, managed care, health insurance and long-term care insurance; access to prescription medications; housing; credit; telemarketing and other issues.
Executive Office of Elder Affairs
800-AGE-INFO 617-243-4636
The Executive Office of Elder Affairs (EOEA) regulates the Aging Service Access Points (ASAP), assisted living facilities and the prescription drug program. It also administers the Long Term Care (nursing facilities) Ombudsman Program. EOEA provides resources for consumers in the areas of housing and family care giving. An Ombudsman is available for assisted living and community programs for the elderly.
MassAging
(617) 739-3235
135 South Huntington St.
Boston, MA 02130
www.massaging.org
An organization of not-for-profit providers of health care, housing and services for the elderly – providing leadership, education, advocacy and opportunities for collaboration.
Mass Association of Older Americans
(617) 426-0804
108 Arlington Street, Boston, MA 02116
MAOA is a grassroots elder advocacy organization. It provides education and advocacy around many issues impacting seniors
MassPro
(781) 890-0011
MassPro is committed to improving the quality of health care for Medicare recipients. For complaints regarding care call Medicare Beneficiary Hotline: 800-252-5533
Mass Senior Action Council
(617) 350-6722
186 Lincoln Street, Suite 901, Boston, MA 02111
A statewide organization open to people of all ages, through which seniors work together on housing, health care, transportation, income security and other issues.
Newton/Brookline Office of Consumer Affairs
(617) 796-1292
Answers questions regarding consumer rights and tries to resolve consumer disputes
Newton Council on Aging
(617) 796-1660
345 Walnut Street, Newtonville, MA 02460
Provides services and referrals for the following: assessment and evaluation; care planning; housing options; nursing homes; senior residences; assistance in your home; respite care; medical services; transportation; public benefits counseling; recreational activities; volunteer opportunities; and SHINE (Senior Health Information Needs of Elders).
West Suburban Long Term Care
Ombudsman Program
www.jfcs.boston.org
(617) 558-1278
1340 Centre St. Newton 02458
Certified ombudsmen regularly visit area nursing and rest homes to: assist residents and families in improving the quality of care, life and environment; resolve concerns; advocate for residents' rights; and provide information and elder resource referrals.
Adult Day Health
For elders who should not be alone during the day due to physical, emotional or memory difficulties
Newton Community Service Center
(617) 969-5906 x118
492 Waltham Street
W. Newton, MA 02465
Great Days at Hebrew Senior Life
(617) 363-8514
1200 Centre St.
Roslindale, MA 02131
Wellesley Active Day Center (formerly Deerfield’s)
(781) 237-8877
165 Worcester Street (Rte 9)
Wellesley, MA 02482
Specialized services for persons with Alzheimer’s
Alcoholism & Substance Abuse
Alcoholics Anonymous (617) 426-9444
Al Anon Family Support (781) 843-5300
Mass. Department of Public Health
1-800-327-5050
Hotline for referrals and information on evaluation, detoxification and treatment programs
Faulkner Hospital
1153 Centre Street, Boston, MA 02130
Inpatient: (617) 983-7711
Outpatient – Addiction Recovery Groups: (617) 983-7908
McLean Hospital
(617) 855-2000
115 Mill Street
Belmont, MA 02478
Inpatient substance abuse services at the Naukeag Treatment Center – 1-800-230-8764
Disabilities
Carroll Center for the Blind
(617) 969-6200 or (800) 852-3131 within Massachusetts
www.carroll.org
770 Centre St., Newton 02458
Provides diverse rehabilitation and education programs for visually impaired adults and children who want to learn new skills for achieving success in a sighted world.
Mayor's Committee for People with Disabilities
(formerly Commission for People with Disabilities)
(617) 796-1280
www.ci.newton.ma.us
Dept. of Human Services
Newton City Hall
Newton 02459
Advocates for the rights of disabled persons in Newton. Evaluates need for improved physical access and seeks to eliminate barriers that prevent disabled citizens from full participation in public activities.
Massachusetts Commission for the Deaf and Hard of Hearing
(617) 740-2850
Emergency after-hours number 800-249-9949
Provides information, technical assistance and training
Massachusetts Office of Disability
800-322-2020
(617) 727-7440
1 Ashburton Place, Boston, MA 02108
Provides advocacy for persons with disabilities.
NWW Committee for Community Living, Inc.
(617) 964-6860
1301 Center Street
Newton, MA 02459
www.nwwcommittee.org
Provides comprehensive services for people with developmental disabilities and their families.
Perkins School for the Blind
(617) 972-7240
175 Beacon Street, Watertown, MA 02172
Provides classes, home assessment and instruction for low vision seniors. Braille and Talking Books available.
Vision Community Services
Mass Association for the Blind (MAB)
(617) 926-4232
23A Elm Street, Watertown, MA 02472
Services include: Peer Empowerment Project; Elder Rehabilitation Project; Information; Community Volunteer Program; Braille Program; Recording Studio; The Store and Verizon Project.
Driving Evaluations
Newton-Wellesley Hospital Department of Rehabilitation Services
Drive Safe Program
2014 Washington Street
Newton, MA 02462
617-243-6651
dkerrigan@partners.org
Drive Wise
Beth Israel Deaconess Hospital, Boston
617-667-4074
Healthsouth Braintree Rehabilitation Hospital
Driving Evaluation Program
781-348-4000 or 1-800-333-2561 x4017
Elder Abuse and Neglect
Elder Abuse Hotline
1-800-922-2275
24 hours/day Seven (7) days/week
This line is available to report suspected elder abuse. Massachusetts law defines elder abuse as acts or omissions resulting in serious physical or serious emotional injury to a person 60 years or older. Abuse includes physical abuse, emotional abuse, sexual abuse, caretaker neglect and financial exploitation.
Springwell
(617) 926-4100
www.springwell.com
Springwell is responsible for responding to reports of suspected abuse or neglect in the Newton area.
REACH (formerly the Support Committee for Battered Women)
(800) 899-4000
Emergency 24-hour hotline
Financial Assistance & Counseling
Department of Transitional Assistance
(617) 629-1400
300 Ocean Avenue
Revere, MA 02151
1-800-650-2560
1-781-286-7801
Apply for Food Stamps, MassHealth (Medicaid), Emergency Aid to Elders, Disabled and Children. Eligibility: low-income persons.
Career Center – Employment & Training Resources
(617) 928-0530
288 Walnut Street, Suite 130, Newtonville, MA
M, Th. F: 8 – 5 pm
T, W: 8 – 7 pm
Horace Cousens Industrial Fund
Newton City Hall
617-796-1324
www.ci.newton.ma.us/cousens
Is a charitable fund which gives financial help to Newton residents who are faced with a temporary but severe financial problem. Grants are for one-time specific needs and not for on-going expenses.
Money Management Program
(Springwell)
(617) 926-4100
www.springwell.com
Springwell provides trained volunteers who are available to assist with check writing, bill paying and other financial services.
Newton Department of Senior Services
Newton Senior Center/Council on Aging
345 Walnut Street
Newtonville, MA 02460
(617) 796- 1660
Assist Newton seniors in accessing funds for food, clothing, help with heat & utilities or other emergency needs. Information on government benefits programs and Property Tax Abatement available.
Newton Housing Rehabilitation Fund
(617) 796-1150
NCSC Building
492 Waltham Street
W. Newton, MA 02465
The City of Newton’s Department of Planning & Development provides income eligible elders and disabled residents with small grants and low interest direct and deferred payment loans for homes repairs.
Newton Senior Center – Income Tax Assistance Program
(617) 796-1660
Free income tax assistance is available from February until April 15. This program is sponsored by AARP.
Property Tax Assistance - City of Newton Assessor’s Office
(617) 796-1160
www.ci.newton.ma.us
Provides Real Estate tax exemption or tax deferment for eligible residents of Newton.
S.H.I.N.E.-Serving Health Insurance Needs of Elders
(781) 455-7555
www.800ageinfo.com
Needham Council on Aging
83 Pickering St.
Needham 02492
Provides health insurance information for seniors and those on Medicare; assists with paperwork and claim denials and appeals. S.H.I.N.E. offers private free appointments with a Health Benefits Counselor at the Newton Senior Center. Call (617) 796-1660 for appointment.
Social Security Administration
1-800-772-1213
240 Elm Street
Somerville, MA 02144
Social Security is a federal insurance program that pays a monthly stipend to workers or their families when the worker retires, becomes disabled or dies. SSI (Supplemental Security Income) is a financial assistance program operated by the Social Security Administration, but funded by federal income taxes. SSI assists people who have low incomes and few resources and are 65 or older, blind or disabled.
Food Programs
Bristol Lodge Soup Kitchen
781-883-2050
545 Moody Street
Waltham
Provides a meal every day of the year at 5 p.m. The kitchen opens at 3:30 for coffee and snacks.
This is a smoke-free and alcohol free environment.
Food Pantry
(617) 527-2394
Waban Branch Library, 1608 Beacon Street, Waban
- Hellenic Gospel Church Food Pantry, Soup Kitchen & Clothes Closet
(617) 965-8612
187 Church Street, Newton Corner
Food & clothing every Friday, 10-Noon; soup kitchen 4th Saturday of month 1 – 2:30 p.m.
- Jewish Family & Children’s Services – Family Table
(617) 558-1278
1340 Centre Street,
Newton Center, MA 02459
Food Source Hotline (Project Bread)
1-800-645-8333
TTY 1-800-377-1292
www.projectbread.org
Provides a list of emergency food pantries and meal programs
FoodStamps
1-800-650-2560
Hotline: 1-800-645-8333 [Monday – Friday from 8 – 5]
Department of Transitional Assistance
300 Ocean Ave.
Revere, MA 02151
The Food Stamp Program can help those age 60 or older (or under 60 and disabled) who meet the low-income financial guidelines.
Group Meal Sites
Sponsored by Springwell
Newton Senior Center (617) 796-1660
345 Walnut Street, Newtonville
M – F @ 11:45. Call by 11 a.m. the day before to reserve your meal
Home Delivered Meals (Meals on Wheels)
(617) 926-4100 Springwell
Shopper’s Bus
Newton Department of Senior Services
(617) 796-1288
This service is provided under a larger transportation contract administered by the Department of Senior Services. Vouchers to use the transportation can be obtained through the senior center by calling 617-796-1660. Reservations can be made three days in advance to take any Newton senior to the supermarket of their choice within Newton.
Volunteer Shopping Services
(617) 926-4100 x246
Springwell provides volunteers, when available to do grocery shopping for seniors in Newton.
Health & Wellness
Alcoholics Anonymous (AA)
(617) 426-9444
368 Congress Street
Boston, MA 02210
Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. Lists of meetings in Eastern Massachusetts can be obtained by calling the office.
Alzheimer's Association, Massachusetts Chapter
(617) 868-6718
www.alzmass.org
36 Cameron Ave., Cambridge 02140
Alzheimer’s Association Helpline 1-800-548-2111.
The principal source of comprehensive information, guidance, education and support for families of people suffering with dementia. Research and lending library open to the public, offering periodicals, books, videos and internet access.
American Cancer Society
800-227-2345
MetroWest Office, 30 Speen Street, Framingham, MA 01701
Provides information, local support groups and assistance.
Arthritis Foundation
(617) 244-1800
www.arthritis.org or www.info.ma@arthritis.org
29 Crafts St., Newton 02458
Supports research to find the cure for and prevention of arthritis and seeks to improve the quality
of life for those affected by arthritis. Provides information.
Carroll Center for the Blind
Senior Vision Services
1-800-852-3131 or 617-969-6200
770 Centre Street
Newton, MA 02458
www.carroll.org
Experienced staff will provide vision assessment, loan of video magnifier, monthly demonstrations of latest low vision devices held on the 1st Friday of every month in the low vision clinic.
Hospice of the Good Shepherd, Inc.
(617) 969-6130
2042 Beacon St.
Newton 02468
Provides compassionate, professional, non-sectarian hospice care to those with life limiting illnesses and their loved ones in their homes or in nursing homes.
Lifeline
Mt. Auburn Hospital – 617-499-5525
Lifeline by Sunrise Senior Living – 617-527-1663
Partners Home Care Lifeline Program (Beverly, MA) 800-910-4225
[For other providers call Lifeline 1-800-380-3111]
Provides a personal response service to ensure that individuals get a quick response in case of an emergency. There is an installment fee and a monthly maintenance cost which may be covered by MassHealth or Springwell for eligible persons. Not all providers charge the same fees.
Newton Health Department
(617) 796-1420
www.ci.newton.ma.us
1294 Centre Street
Newton 02459
Provides asbestos information, flu shots, home visits and screenings for the elderly, housing occupancy permits, lead paint testing and inspections, mental health nursing services to the elderly, rabies clinics, restaurant and market inspections/permits, tobacco control and education.
Newton-Wellesley Hospital
(617) 243-6000
www.nwh.org
2014 Washington St., Newton 02462
A 258-bed acute care general hospital with departments including medical/surgical services, 24-hour emergency service, pediatric, obstetrical, gynecological, psychiatric, and rehabilitation services, community health education, cardiovascular health, and other specialty outpatient services, women's imaging center and other radiology and diagnosing services. Volunteers operate hospital gift, coffee, and thrift shops, tours, and supportive services.
S.H.I.N.E.-Serving Health Insurance Needs of Elders
(781) 455-7555
www.800ageinfo.com
Needham Council on Aging
83 Pickering St.
Needham 02492
Provides health insurance information for seniors and those on Medicare; assists with paperwork and claim denials and appeals. S.H.I.N.E. offers private free appointments with a Health Benefits Counselor at the Newton Senior Center. Call (617) 796-1660 for appointment.
Wellness Community
(617) 332-1919
1320 Center Street Suite 305
Newton, MA 02459
Provides free support and educational services for cancer patients and their families.
Home Care
Home Care
These are private providers of home health aides, homemakers and companions. [Note, not all home health aides are certified.]
- At Home (Sunrise Senior Living) (617) 527-1663
- Care Solutions (617) 964-5470
- Comfort Keepers (617) 965-5200
- Family Friends (781) 449-1567
- Griswold Special Care (781) 449-0402
- Home Instead (617) 969-8697
- Houseworks (617) 928-1010
- Medical Resources (617) 969-7517
- Right at Home (617) 597-1500
- Senior Homecare Solutions (617) 924-0400
- Sostek Home Care (617) 244-8560
- Suburban (617) 264-7100
Suburban MED-RIDE (866) 633-7433
Suburban Companion Care (617) 232-8468
- TLC Nursing 1-800-698-2628
- Visiting Angels (617) 795-2727
Home Health Care
Provides a service to recovering, disabled or chronically ill persons who need home medical treatment. Home health agencies typically provide skilled nursing, physical, occupational or speech therapy, clinical social work, home health aides, hospice and palliative care, high technology services such as parenteral nutrition and intravenous therapy.
- AmeriCare Health Services (617) 614-0505
- Care Solutions (617) 964-5470
- Jewish Family & Children’s Services (781) 647-5327
- Medical Resources (617) 969-7517
- Partners Home Care (800) 698-2628 or (781) 290-4000
- Suburban Home Health Care (617) 264-7100
- Visiting Angels (617) 795-2727
- VNA Care Network (800) 728-1862
Homeless Services
Middlesex Human Services -
Bristol Lodge Soup Kitchen
781-883-2050
545 Moody Street
Waltham
Provides a meal every day of the year at 5 p.m. The kitchen opens at 3:30 for coffee and snacks.
This is a smoke-free and alcohol free environment.
Housing
MassHousing
617-854-1025
MassHousing is the state’s affordable housing bank. It lends money at below market rates to support rental and home ownership opportunities for low- and moderate-income residents of Massachusetts.
Congregate Housing
- Springwell Congregate Housing Program
(617) 926-4100
Provides a unique group living options for elders. Supportive services are available to residents on an as-needed basis.
2. Community Living Network
(617) 527-6576
The CLN House is a shared living experience primarily for persons 55 and older.
Subsidized Senior Housing in Newton
82 Lincoln Street
Newton Highlands, MA 02461
(617) 552-5501
Assists income eligible individuals and families with housing; manages housing developments for the elderly and families; and subsidizes “Section 8” certificates.
- Newton Community Development Foundation
429 Watertown Street
Newton, MA 02458
(617) 244-4035
Provides low, moderate-income and market-rate housing.
- Casselman House (all units are subsidized)
195 Summer Street
Newton Center
(617) 244-4035
- Weeks House (market rate & subsidized units)
7 Hereford Road
Newton Center
(617) 964-8644
- Warren House (market rate & subsidized units)
1600 Washington Street
W. Newton, MA 02465
(617) 527-6616
(617) 492-5559
CASCAP
678 Massachusetts Ave. 10th floor
Cambridge, MA 02139
“Nonantum Village Place offers older adults the opportunity to live independently and with dignity in their own community.”
88 Chestnut Street
W. Newton, MA 02465
(617) 965-2200
Provides subsidized housing to elderly and disabled who meet eligibility guidelines.
- Jewish Community Housing for the Elderly
30 Wallingford Road
Brighton, MA 02435
(617) 912-8405
Provides low, moderate income and market rate housing for seniors at two sites in Newton.
- Golda Meir House (subsidized & market rate)
160 Stanton Ave
Newton, MA 02466
(617) 965-4252
- Coleman House (formerly Campus House – subsidized only)
677 Winchester Street
Newton, MA 02459
(617) 244-1867
6. New Falls
(617) 244-7781
2281 Washington Street
Newton, MA
Provides low income housing to elders and the disabled
Non-subsidized (Market Rate) Senior Housing
Cabot Park Village
280 Newtonville Ave
Newtonville, MA 02460
(617) 965-7707
Provides housing for independent seniors in a rental facility: services include two meals a day, housekeeping and flat linen service.
Cooperative Living House
Community Living Network
1171 Washington Street
Newton, MA 02465
(617) 527-6576
Provides a low cost living experience for independent people of all ages. Residents have their own private room with full bath and share common areas including kitchen, dining room, living room and laundry.
Lasell Village
120 Seminary Avenue
Auburndale, MA 02466
(617) 663-7000
Provides retirement living with a learning program and a range of services including meals, emergency call system, housekeeping, maintenance, wellness & fitness and transportation.
Information and Referral
Elderline (provided by EOEA)
1-800-AGE-INFO or 1-800-243-4636
Monday – Friday: 9a.m. - 5 p.m.
The ElderLine is a toll-free information and referral line for the public that will answer questions on a wide variety of elder care topics, including home care, nursing home care, legal resources, housing options, and basic income and medical benefit programs. There is no charge for the call.
National Family Caregivers Association (NFCA)
800-896-3650
www.nfcacares.org
10400 Connecticut Ave. Suite 500
Kensington, MD 20895
NFCA is a national, charitable organization dedicated to making life better for all of America's family caregivers. NFCA reaches across the life cycle and across the boundaries of differing diagnoses and relationships to address the common needs of all family caregivers.
Springwell (formerly West Suburban Elder Services, Inc.)
(617) 926-4100
www.springwell.com
125 Walnut St., Watertown 02472
Springwell is the Aging Services Access Point (ASAP) for Newton. It also is an Area Agency on Aging. “Springwell systematically compiles the most up-to-date information on services available to elders…” Springwell provides care management, free information and referral, and in-home services for elders who need assistance to remain living independently in the community. Services include homemaking, personal care, adult day care, home delivered meals, transportation medical escorts, care -coordination and more.
Legal Services
AARP Legal Services Network
List at www.aarp.org/lsn
Or write: LSN Fulfillment
P.O. Box 100084, Pittsburg, PA 15290
Reduced fees for AARP members with attorney in the Network
Boston College Legal Assistance Bureau
(781) 893-4793
24 Crescent Street, Waltham, MA 02453
Provides legal assistance to eligible Newton seniors at no charge. Legal services may include advice, referral, or representation. Cases may involve issues of Social Security, SSI. Medicaid, public benefits, and eviction
Massachusetts Bar Association Referral Service
800-392-6164
Maximum $25 fee for initial half-hour consultation
National Lawyers Guild
(617) 227-7008
$15 fee for initial half-hour consultation. Fees on a sliding scale
Newton Senior Center
Boston College Legal Assistance Bureau
(617) 796-1660
1st Friday of the month: 12:30 – 3 p.m. Free consultation for seniors by appointment only.
Long Term Care & Assisted Living Facilities
Assisted Living Facilities
- Boylston Place at Chestnut Hill
(617) 244-6400
615 Heath Street, Chestnut Hill, MA 02467
Cost: $5000 - $13,500/month
- Evans Park ( formerly Heritage at Vernon Court)
(617) 965-9400
430 Centre Street, Newton, MA 02458
Cost: $4000 - $5700/month
- The Falls at Cordingly Dam
(617) 928-0007
2300 Washington Street, Newton, MA 02462
Cost: $4300 – 6800/month
Harbor Unit for memory impaired: $5800 – 6500/month
- Scandinavian Living Center
(617) 527-6566
206 Waltham Street, W. Newton, MA 02465
Cost: call them
Massachusetts Department of Public Health
Division of Health Care Quality
800-493-8333
Provides performance survey results for each nursing facility in the state.
Massachusetts Extended Care Federation
(617) 558-0202 or 800-CARE-FOR
www.mecf.org
2310 Washington St., # 300
Newton 02462
Addresses the public's concerns about the cost and quality of extended care facilities and educates consumers by distributing publications such as the Guide to Extended Care Facilities, Choosing the Best Long Term Care Option, Guide to Long Term Care Alternatives in Massachusetts, and Choosing the Right Nursing Facility for Someone You Love.
Long Term Care: Skilled Nursing & Rehabilitation Facilities (SNF), Rest Homes (RH)
- Chetwynde Health & Rehabilitation Center (SNF)
(617) 244-5407
1650 Washington St., Newton 02465
- Elder Residence of the Stone Institute (RH)
(617) 527-0023
277 Elliot Street, Newton 02464
- Hammond Pointe Rehab & Skilled Nursing (SNF)
(617) 243-9990
615 Heath St., Newton, 02467
- Heathwood Nursing & Rehabilitation Center (SNF)
(617) 332-4730
188 Florence St., Newton 02467
(617) 663-7000
120 Seminary Ave, Newton 02466
- Mt. Ida Rest Home, Inc (RH)
(617) 527-5657
32 Newtonville Ave, Newton 02460
(617) 527-0023
277 Elliot St. Newton 02464
- Health Care of Newton (SNF)
(617) 969-4660
2101 Washington St. Newton 02462
- Waban Health and Rehabilitation Center (SNF)
(617) 332-8481
20 Kinmonth Rd. Waban 02468
- West Newton Health and Rehabilitation Center (SNF)
(617) 969-2300
25 Armory St. W. Newton 02465
Long-Term Care Ombudsman Program
Jewish Family & Children’s Services
(617) 558-1278
Provides assistance to resolve nursing home and long-term care facility problems.
Newton Senior Center
(617) 796-1660
Provides a list of nursing homes in the area. Provides information on the Dept of Public Health surveys. Assistance with applications for MassHealth/Medicaid and insurance information through the SHINE program.
Springwell
(617) 926-4100
Provides list of nursing facilities in the area. Pre-admission screening for Medicaid recipients.
Mental Health
City of Newton
Health Department
(617) 796-1420
At-Home Counseling for Older Adults provides intervention, support, and community referrals, free of charge, to any Newton resident over the age of 60. Their nurses have special training in mental health and the needs of older adults.
Cross Roads Counseling
(781) 431-2277
219 Washington Street, Wellesley, MA
Provides groups and individual counseling to seniors. Home visits available on request. Most insurance accepted. Some free care available through a grant by Springwell.
Interfaith Counseling Service
(617) 332-3856
Newton Senior Center
(617) 796-1660
345 Walnut Street, Newtonville 02460
Free mental health counseling available to seniors who want assistance with emotional and social issues. Individual, couple and family appointments are available. Support groups run throughout the year.
Riverside Community Care (Mental Health Services)
- NEWW Center Day Treatment (617) 969-8200
- Elliott Club House (617) 332-1147
- Outpatient Services (617) 969-4925
- Emergency Crisis Team (800) 529-5077
24-hour Crisis Team is available for consultation, information & referral, psychiatric crisis intervention, emergency outreach evaluations and hospital/respite pre-screenings
Multi-service Agencies
Jewish Family and Children's Services
(781) 647-5327
www.jfcs.boston.org
1430 Main St., Waltham 02451
Provides advocacy and counseling to individuals, children, families, the elderly, and immigrants. The Elderly Service Program provides information and referral, clinical assessment, individual and family counseling, case coordination, home visits, support groups, volunteers, and homemaker home-health services.
Newton Community Service Centers, Inc.
(617) 969-5906
www.ncscinc.com
492 Waltham St., Newton 02465
Offers educational, recreational, health, and guidance services for Metro West families. Child Care, Adult Day Health Center, Substance Abuse Education & Counseling.
Newton Department of Health & Human Services
(617) 796-1280
1000 Commonwealth Ave.
Newton, MA 02459
www.ci.newton.ma.us
The Department of Health & Human Services is a team of helping professionals whose goal is to enhance resident services by identifying the needs and making resources available that will improve and enrich the quality of life of the entire community. The Department provides services through different programs Fuel Assistance and other financial emergencies; Transportation; Office of Volunteer Services. The Department also staffs the Youth Commission, Mayor’s Commission for People with Disabilities, and Human Rights Commission.
S.H.I.N.E.-Serving Health Insurance Needs of Elders
(781) 455-7555
www.800ageinfo.com
Needham Council on Aging
83 Pickering St., Needham 02492
Provides health insurance information for seniors and those on Medicare; assists with paperwork and claim denials and appeals
Private free appointments with a Health Benefits Counselor are available at the Newton Senior Center. Call (617) 796-1660 for appointment.
Springwell
(See Information & Referral)
(617) 926-4100
Provides state-subsidized home services for eligible seniors, 60 and older, including personal care, homemaking, case management, transportation, money management, etc. Also, information and referral, Meals on Wheels, Alzheimer consultation, respite care, protective services and Elders at Risk Program for all seniors in Newton.
Recreation & Education
Leventhal-Sidman Jewish Community Center
(617) 558-6522
www.lsjcc.org
333 Nahanton St., Newton 02459
Offers a full fitness facility, Jewish Theatre of New England, 60+ Couple Club, theatre, day and extended trips, and a variety of life-long learning classes including current events, nutrition, aerobics, line dancing, and Jewish studies. Lunch is served at noon followed by entertainment at 1pm. (a $2.50 donation is requested)
Lifetime Learning - Newton Community Education
(617) 559-6994
“A non-sectarian educational program of courses for seniors in Newton and all surrounding communities.” 8 week courses are held on Wednesdays from 10 – 12:30.
SOAR (Service Opportunities After Retirement) Lifetime Learning
(617) 969-5906 x114
www.soar-ma.org
Wellesley location
Parks and Recreation Department
(617) 796-1500
www.ci.newton.ma.us
70 Crescent St., Newton 02466
Provides meaningful recreation opportunities through a wide variety of activities for all ages including: "Over 55", 'Arts in the Parks', Gath Pool, Crystal Lake, 71 tennis courts, swim team and sports leagues for all. Newton "Over 55" offers monthly day-trips, theatre, special events, cultural activities, Fun and Fitness Programs, golf, swimming, tennis, daily walking clubs, tap dance, low-impact aerobics, Senior Olympics participation, bowling, and aquatics.
West Suburban YMCA
(617) 244-6050
276 Church St., Newton 02458
Provides programs that enrich the quality of life for people of all ages and includes summer camp, child care, youth sports, health and wellness classes, pool, and gym.
Transportation
American Cancer Society
800-952-7664
Provides rides for people needing transportation to cancer treatments.
Busy Bee Medical Transportation
1-800-427-0230 between 10 a.m. and 3:30 p.m.
Or 1-508-881-2120 from 6:30 a.m. to 5 p.m.
Medical transportation for Newton seniors is provided to appointments outside of Newton. Reserve three (3) days ahead. There is a suggested donation of $4 each way.
City of Newton
(617) 796-1288
These services must be reserved three (3) business days in advance. All require a voucher for each way. Vouchers can be obtained by calling 617-796-1660 or in person at the Newton Senior Center.
Medical Transportation for Newton seniors is provided to medical appointments within the City of Newton and some destinations within 2 miles of the city. Weekdays, 8:30 – 5:00. Shopper’s Bus takes Newton seniors for weekly marketing on Tuesday, Wednesday or Thursday from 10 - 2. Door-to-door service and assistance with bundles is provided.
Houses of Worship (within Newton) – transportation available every day, at anytime except on legal holidays.
Other Transportation is available to take seniors to visit nursing facilities or hospitals within the city, Monday – Friday from 8 – 5.
Home Instead
(617) 969-8697
Private transportation with a companion is available 7 days a week from 9:30 – 5:30. Cost is $57 for the first three hours, then $19 each additional hour plus tolls and parking. Reserve at least 3 hours ahead. Not handicap accessible.
House Works
(617) 928-1010
Private transportation is available M – F from 8:30 – 5. Cost is $22 for the first hour, plus mileage. Available to their Home Care clients only. Reserve 1-3 days ahead.
MBTA: Senior Pass
Back Bay Station
145 Dartmouth St, Boston, MA
(617) 222-5123
TTY (617) 222-5854
Reduced fare on MBTA buses and subway for people 65 and older or with disabilities. Pass may be obtained in person or by mail.
MBTA: The RIDE
(617) 222-5123
TTY (617) 222-5415
MBTA Access Transportation
10 Park Plaza - Rm. 4730
Boston, MA 02116-3974
Provides alternative public transportation (car or wheelchair vehicle) for those people who cannot use general public transportation due to a physical or mental disability. The application requires the signature of a physician, nurse or social worker to verify the disability.
Newton Senior Center
(617) 796-1288
Transportation to the Newton Senior Center is provided 6 days a week. Reserve by 4 p.m. the day before. Pick-ups begin at 8:30 a.m. Returns through the day until 3:45 p.m. Saturdays begin at 10 a.m. Each trip requires a voucher which can be obtained by calling 617-796-1660 or in person at the Newton Senior Center.
Suburban Home Health Care
866-MED-RIDE
Private transportation is available M – F from 6 a.m. to 5 p.m. Cost is $35 per ambulatory trip or $25 each way plus $1/mile for wheelchair car. Reserve three(3) days ahead.
Springwell Senior Medical Escort Program
(617) 926-4100 x246
Transportation is provided by volunteers M-F from 9 – 5. Please call 7 days in advance. Requested donation of 50 cents per mile plus tolls and parking.
UTILITIES (www.MassResources.org)
Citizens Energy Heat Assistance (Joe4Oil)
617-338-6300
Citizens Energy heat assistance programs give financial help to people who cannot afford to pay their heating bills. The Oil Heat Program allows each eligible household to buy up to 200 gallons of home heating oil at a 40% discount each heating season. The Citizens Energy/Distrigas Heat Assistance Program gives a $150 utility bill credit to eligible households who heat with natural gas.
Fuel Assistance (LIHEAP)
A program available at Newton Department of Health and Human Services through the auspices of ABCD; Newton City Hall, 1000 Commonwealth Ave.
617-796-1284
Assistance is available to low-income homeowners and renters. Most fuel assistance households also qualify for weatherization, utility discounts and emergency furnace repairs for homeowners. Eligibility is based on gross household income. By appointment only.
Good Neighbor Energy Fund
Salvation Army
1-800-334-3047
Waltham Office – 781-894-0413
The Good Neighbor Energy Fund helps people in need pay for their winder heating fuel and other energy bills. The Fund is for people who are facing a short-term financial crisis and do not qualify for other fuel assistance programs.
Utility Discounts
Massachusetts gas, electric and telephone companies offer reduced rates to low-income customers who receive public assistance benefits (SSI, Food Stamps, MassHealth, etc) and meet income limits. Eligible customers get a 20% to 40% discount on their gas and electric rates and a discount on basic local telephone service and installation. Utility companies enroll eligible customers automatically or customers can apply directly to their utility company.
Utility Shutoff Protection
Massachusetts laws prevent utility companies from shutting off service to households in special situations. These include senior households, low-income families with infants, and people with serious illnesses who cannot afford to pay their utility bills. During the winter months, utility companies cannot shut off heating-related utilities for households with a financial hardship. For more information contact your utility company.
VOLUNTEER OPPORTUNITIES
SOAR (Formerly RSVP)
Service Opportunities After Retirement
492 Waltham Street
Newton, MA 02465
(617) 965-5906 x120
www.soar-ma.org
SOAR is part of a federally sponsored national program that offers Americans age 55 and older the opportunity to address local needs through volunteer service in a variety of settings. These include: Learning Partners with elementary school children, ESL Tutors with New Americans, GED Tutors with young adults, Friendly Visitors with isolated elders, Hospital Patient Representatives, and Advocates for victims of domestic violence.
NWW Committee for Community Living, Inc.
(617) 964-6860
Newton Seniors needed to volunteer as companions for individuals with developmental disabilities.
Office of Volunteer Services
Department of Health & Human Services
Newton City Hall Rm. 10A
1000 Commonwealth Ave.
Newton, MA 02459
(617) 796-1290
Beverly Droz, Director
Bdroz@newtonma.gov
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